SHIPPING UPDATE #4
over 1 year ago
– Tue, Jan 31, 2023 at 06:11:34 AM
Dear Backers,
Our intention was to update you earlier, but it wasn't easy to organize the shipment to China, perhaps due to the ongoing Chinese New Year, and I only had the definitive confirmations in these days.
ADD-ONS
To follow an update of the situation:
Wave Italy
All packages delivered.
All replacements shipped (94 % delivered)
Wave Europe
All packages sorted by FULFILLMENT EUROPE (82 % delivered)
(if you are without a confirmation mail from FE, please contact us: [email protected])
Many replacements shipped.
Wave America
Pallets sailed from Genoa (24/01/2023)
ETA New York: 10/02/2023
Ship: Vienne Express
After the arrive in the sorting center, this wave will be sorted by QML.
Wave Asia&Oceania
Pallets sailed from Genoa (28/01/2023)
ETA Xiamen: 19/03/2023
Ship: Mv One MANCHESTER (first part)
After the arrival in the sorting center, this wave will be sorted by VFI ASIA.
Missing parts and spare parts
Your order contains a sheet with the list of ordered add-ons, automatically extracted from backerkit. If there is any difference or any damaged item, please write us ([email protected]) to get our support.
ANUNNAKI
We received the injection proofs and all is ready to start the production immediately after the Chinese New Year (in February) in order to end in April. We always try to be very precise and cautious and I must say that at the moment we believe we can organize the pick up at the end of April (with delivery in May-June depending on your distance from China).
Many of you asked me an image of the proofs and many others are asking about the storage solution. I hope these photos are a source of joy for you:
Davide
KS Manager
SHIPPING UPDATE #3
over 1 year ago
– Fri, Dec 30, 2022 at 10:28:50 AM
Dear Backers,
we take this opportunity to wish you a happy divine New Year and to tell you that in accordance with the deadline provided in the latest campaign update, we shipped all the add-ons.
We thought we'd finish 2 weeks ago, but some late deliveries or with different quantities slowed us down (if you're interested you can find soon more details on bgg).
ANUNNAKI
The develop, the proofreading and the quality checks are 99% complete. We are just waiting for the injection proofs of the miniatures to be able to start production.
So we believe we can launch production right after the Chinese New Year. We will give you more updates and a deadline confirmed in the next update.
ADD-ONS
Wave Italy
All packages that do not contain XO A were shipped 2 weeks ago and you should have already received them. All packages containing XO A were shipped this week and should arrive within the next few days.
Wave Europe
The pick up from our warehouse took place today.
The shipment is directed to the Fulfillment Europe HQs in Leipzig, who will sort the packages throughout Europe. Normally the delivery takes 3 days and the sorting 3-5 days, but due to New Year holidays it may take a few more days, so we expect you will get the shipping confirmation within a couple of weeks.
Wave America
The pick up from our warehouse took place today.
Since this shipment is by ship and considering we are in the New Year period it will take 10-20 days for the ship to leave to the Quartermaster Logistics sorting centre. As soon as we will have a confirmation for the ship name and ETA we will share this information.
Wave Asia & Oceania
The pick up from our warehouse took place today.
Since this shipment is by ship and considering we are in the New Year period it will take 10-20 days for the ship to leave to the VFI Asia sorting center. As soon as we will have a confirmation for the ship name and ETA we will share this information.
Missing parts and spare parts
Your order contains a sheet with the list of ordered add-ons, automatically extracted from backerkit. If there is any difference or any damaged item, please write us ([email protected]) to get our support.
Davide
KS Manager
SHIPPING UPDATE #2 AND END OF LATE PLEDGE
over 1 year ago
– Sun, Oct 30, 2022 at 05:43:21 PM
Dear backers,
Except for the solo rules, Anunnaki's artwork can be said to be complete (further scrupulous double checks are still underway). This means that translators are starting to translate the rules into the various languages of the language kits. As we did with the cards, we intend to share them with the community before sending them to print, to allow you to give us your feedback.
END OF LATE PLEDGE
This is the last week for the Anunnaki's late pledge.
Even though the add-ons are no longer available since production (and then shipping) started, it is still possible to order Anunnaki and its expansions!
If you want this wonderful game you still have time only until the evening of November 4th to place your order. Cards will be charged the next day.
ADDRESSES UPDATES
Next week is the last one in which you can change the shipping addresses for add-ons.
As requests for change of address continue to arrive, I urge you to let us know immediately (and in any case no later than Monday 10 November) if you move before the end of February/March 2023.
As usual, any changes must be communicated via the campaign support email: [email protected]
1st WAVE - ALREADY IN STOCK ADD-ONS
Some of these add-ons have already been delivered, but you should all have received the sorting confirmation email from Fulfillment Europe (otherwise write to: [email protected]). These confirmations also contain the shipment tracking (where applicable).
2nd WAVE - ESSEN PICK UP
The add-ons from this wave have been picked up at the convention.
If you haven't come to our booth, we have brought your package back to Italy and we will ship it when all the other add-ons will arrive by ship (probably in December).
In this case, we have sent you an email in which we notify you of the return of your package and asked for the payment of your add-ons shipping costs (which were previously not charged to you as you requested for the pick up at the convention).
If you choose the Essen pick up option, you have not picked up your add-ons and you have not received our email (we always recommend to check the spam filter) please write to us at: [email protected]
OTHER WAVES
The ship with the add-ons is currently near Singapore and is proceeding to Italy, so we think that we could start shipping at the end of December, as supposed in the previous campaign update.
Each region of the world will have a different fulfillment:
BRT/GLS courier or Cranio Store pick up for Italy
Quartermaster Logistics for America,
VFI Asia for Asia and Oceania,
Fulfillment Europe for the rest of the world (basically Europe).
The shipping lists of the add-ons will be extracted and shared to our fulfillment companies about on 10th November which is in fact the last date to confirm your address for the shipping of your add-ons.
Davide - Community & KS Manager
SHIPPING UPDATE #1
over 1 year ago
– Mon, Oct 03, 2022 at 04:21:18 PM
Dear Backers,
While we are finalizing the Anunnaki artwork, the fulfillment of the add-ons begun.
1st WAVE - ADD-ONS ALREADY IN STOCK
This wave includes the orders of those who selected only add-ons already in stock in our warehouse.
The pallets containing these add-ons were prepared last week and could reach Fulfillment Europe's HQ (in Germany) near the end of next week. FE will then take care of sorting the packages and envelopes all over the world, delivering them to your home.
We sent a confirmation mail to all the backers included in this first wave and FE will also send them a shipping confirmation, once their package/envelope will be sorted.
For any question, please write to us at: [email protected]
2nd WAVE - ESSEN PICK UP
A small number of add-ons from the new production were shipped by airship and delivered to our warehouse early last week. All the packages for those who selected the Essen pick up have already been prepared with this add-ons and are on their way to Germany.
We sent a confirmation mail to all the backers included in this second wave (if you have not received it, please check the spam filter and if it is not there, write to us at [email protected]).
The pickup is possible all days at our booth (5A105). If you come on Sunday, the pick-up is only possible before 5 pm.
OTHER WAVES
The bulk of the add-ons from the new production are leaving China these days for Italy. We don't have a confirmed ETA yet, but it could be around December. When they will be deliver us, we will prepare the packages and will ship them all over the world, through dedicated fulfillments. Stay tuned – new information about this waves will be communicate with the next updates.
Davide - Community & KS Manager
THANKS FOR YOUR SUPPORT!
almost 2 years ago
– Tue, May 31, 2022 at 04:59:34 AM
Dear backers!
We want to thank all 3508 of you backers for your continued support and enthusiasm!
In a few days we will open the pledge manager so that you can select your language and choose the add-ons for your pledge.
Per astra ad Anunnaki!
All the best,
the Cranio Creations Team
